Getting Started with Fulcra: We're Here to Help with Guided Setup Sessions!

Let's dive into how you can get started and tackle some common issues you might encounter.

Harnessing the power of your own data can feel like stepping into a new world, filled with both excitement and uncertainty. At Fulcra, we're here to make that transition as smooth and rewarding as possible. Our product, which includes Context and Portal, is designed to give you control over your data, helping you lead a more data-driven and optimized lifestyle. But just like any new adventure, there can be bumps along the way. Let's dive into how you can get started and tackle some common issues you might encounter.

We’re here to guide you through this journey. Below are some common troubleshooting steps, but if you’d like us to help you get started, we’ve got your back. Schedule a guided setup call with our support team here. 

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Is Context Up to Date?

First, ensure that you have the latest version of Context. Having the latest version ensures you have all the latest features and bug fixes. 

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Are you logged in to the right account?

Next, verify that you're logged into the same account on both the Context app and Fulcra on the web. It might sound simple, but sometimes these small details can trip us up.

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Are all the necessary permissions granted?

Another crucial step is to ensure that you've granted all necessary permissions to the Context app. Our app pulls data from various sources like health metrics, location, and calendars. If any of these permissions are restricted, it might lead to incomplete data collection. Double-checking your privacy settings on your device can often solve this issue.

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To confirm that you have allowed access, check the following places:

  • Settings app→Context
    • Allow access to the data you want to share by toggling it.
  • Health app→Sharing tab→Apps→Context
    • Make sure to tap Turn On All or toggle the health data types you want us to access.
    • If the data types you want to share are already turned on but you’re still not seeing it reflected in your Timeline, try to toggle it off and then back on in the Health app.

Are your external data sources syncing properly?

Next, consider the data sources themselves. Sometimes, the problem isn't with Fulcra but rather with the other apps where your data is originally stored. Make sure these apps are up-to-date and functioning correctly. A quick restart or reinstall of those apps can sometimes do wonders.

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Need More Help?

If you've gone through these steps and still find yourself missing pieces of your data puzzle, don't fret. We're here to help. Schedule a guided setup call with our support team. We're passionate about helping you reclaim power over your data, and we're just a call away to walk you through a personalized setup.

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Once your data is flowing smoothly, you can start diving into the immense benefits Fulcra offers. With your data aggregated and visualized in the Timeline, you gain insights into your daily patterns and habits. The Library allows you to store and normalize important documents, making them ready for analysis. And with Annotations, you can track custom events, adding a layer of personalization that truly reflects your lifestyle. Share your Timeline with others, unlocking new possibilities in personalized healthcare and wellness.

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The path to a more quantified self is now open to you. So why wait? Download the Fulcra app today or subscribe to our newsletter and podcast for more tips and insights into making the most of your data. We're excited to be part of your journey towards a more informed and empowered life.